Your privacy is important to us. This Privacy Policy explains how BnB Financial Services Pvt. Ltd. collects, uses, and protects your personal information when you visit our website or engage our services.
1. Who We Are
BnB Financial Services Pvt. Ltd. is a SEBI-registered Trading cum Clearing Member of MCX (SEBI Code: INZ000057434, MCX Member ID: 40735). This Privacy Policy applies to information collected through our website at www.bnbfin.com and any associated communications.
2. Information We Collect
We may collect the following categories of information:
- Contact Information: Name, email address, phone number (when you submit a contact or enquiry form)
- Usage Data: IP address, browser type, pages visited, time spent on pages, referring URL
- Communication Data: Messages or enquiries you send us through the website contact form
- KYC / Client Data: Identification documents and financial details collected for account opening and regulatory compliance (in accordance with SEBI/MCX requirements)
3. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiries and contact form submissions | Legitimate interest / Consent |
| Providing commodity trading and FPI advisory services | Contract performance |
| Regulatory compliance (SEBI, MCX, KYC norms) | Legal obligation |
| Improving website performance and user experience | Legitimate interest |
| Sending service updates or regulatory communications | Legal obligation / Legitimate interest |
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Regulatory Bodies: SEBI, MCX, or other government/regulatory authorities as required by law
- Service Providers: Trusted technology partners who assist in operating our website and services, under strict confidentiality agreements
- Legal Requirements: When disclosure is required to comply with applicable laws, court orders, or government regulations
5. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our website (anonymised)
You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS) and secure storage practices.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Client account data is retained in accordance with SEBI/MCX regulatory requirements.
8. Your Rights
Under applicable data protection laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to regulatory obligations)
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us through the Contact section of our website.
9. Third-Party Links
Our website may contain links to third-party websites, including MCX, SEBI SCORES portal, and other financial platforms. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal data, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact & Grievances
For any privacy-related questions or complaints, please contact BnB Financial Services Pvt. Ltd. through our website contact form.
For SEBI-related investor grievances, please use the official SCORES portal at scores.gov.in.