Our Registration
Registration Details
| Stockbroker Name | Registration Number | Registered Address | Branch Address | Contact No. | Email ID |
|---|---|---|---|---|---|
| BnB Financial Services Pvt. Ltd. | INZ000057434 | H.No: 1-98/5/2A, Sy.No-85, Spacion Towers, Serlingampally, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana – 500 081 | — | 040 4333 4857 | info@bnbfin.com |
Grievance Contacts
Escalation Matrix
In the event of any grievance, please reach out to the appropriate contact listed below in order of escalation. We are committed to resolving all complaints promptly and transparently.
| Details Of | Contact Person | Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Pavan A | H.No: 1-98/5/2A, Sy.No-85, Spacion Towers, Serlingampally, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana – 500 081 | 82477 04298 | info@bnbfin.com | 9 AM – 5 PM |
| Head of Customer Care | Anitha S | H.No: 1-98/5/2A, Sy.No-85, Spacion Towers, Serlingampally, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana – 500 081 | 89195 67142 | reports@bnbfin.com | 9 AM – 5 PM |
| Compliance Officer | Rajesh Lakshmanan Govindarajapuram | H.No: 1-98/5/2A, Sy.No-85, Spacion Towers, Serlingampally, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana – 500 081 | 98481 80139 | rajeshlg@bnbfin.com | 9 AM – 11:30 PM |
| Director | Sunesh Kumar Raj | H.No: 1-98/5/2A, Sy.No-85, Spacion Towers, Serlingampally, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana – 500 081 | 98481 22737 | suneshkraj@bnbfin.com | 9 AM – 11:30 PM |
How to Escalate
Grievance Redressal Process
Contact Customer Care
Email info@bnbfin.com or call 82477 04298. We aim to resolve grievances within 30 days of receipt.
Head of Customer Care
If unresolved, escalate to Anitha S at reports@bnbfin.com or 89195 67142.
SEBI SCORES Portal
Lodge your complaint at scores.sebi.gov.in or contact MCX Investor Services at mcxindia.com.
Online Dispute Resolution
Use the SMART ODR platform at smartodr.in for online conciliation and arbitration as mandated by SEBI.
Important: Clients are advised not to pay funds through any mode to an unauthorized person. Always ensure payments are made only to BnB Financial Services Private Limited and through authorised banking channels.
Downloads & Links
Investor Resources
Investors are requested to note that Stock broker (BnB Financial Services Pvt Ltd) is permitted to receive/pay money from/to investor through designated bank accounts only named as client bank accounts. Stock broker (BnB Financial Services Pvt Ltd) is also required to disclose these client bank accounts to Stock Exchange. Hence, you are requested to use following client bank accounts only for the purpose of dealings in your trading account with us. The details of these client bank accounts are also displayed by the Stock Exchange on their website under Membership→Notice Board→Member & AP Details.(BnB Financial Services Pvt Ltd-USCNBA, HDFC Current A/c: 00210340005159, IFSC: HDFC0000021, Hyderabad). Advisory for Investors – Investors are advised to abstain from dealing in any schemes of unauthorised collective investments/portfolio management, indicative / guaranteed / fixed returns / payments, etc.